Privacy Policy

Privacy and Cookies Policy


Topics:

1. Introduction and General Terms

Oaklands Poultry Houses, hereinafter referred to as "the Company", is committed to protecting you and your family's personal information when you are using the Company services. We want our services to be safe and enjoyable environments for our audience. This Privacy Policy relates to our use of any personal information you provide to us through the our websites.

In order to provide you with the full range of the Company services, we are sometimes required to collect information about you.

This privacy policy explains the following:

  • what information the Company may collect about you;
  • how the Company will use information we collect about you;
  • when the Company may use your details to contact you;
  • whether the Company will disclose your details to anyone else;
  • your choices regarding the personal information you have provided to us;
  • the use of cookies on the Company websites and how you can reject these cookies.

As set out above, the Company is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998 (these laws are referred to collectively in this Privacy Policy as the "data protection laws").

The websites may contain hyperlinks to other websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

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2. What information will the Company collect about me?

When you sign up to participate in or receive a service from any of our websites, such as newsletters, competitions, live chats or message boards, we may ask for personal information about you. This can consist of information such as your name, e mail address, postal address, telephone or mobile number or date of birth. Different web pages may ask for different personal information.

By entering your details in the fields requested, you enable the Company and its service providers to provide you with the services you select.

The Company also uses cookies (see paragraph 13 below for details) and collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). We use analysis software to look at IP addresses and cookies for the purpose of enhancing your user experience. This information is not used to develop a personal profile of you and the log files are regularly purged.

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3. How will the Company use the information they collect about me?

The Company will use your personal information for a number of purposes including the following:

  • for "service administration purposes", which means that the Company may contact you for reasons related to the service you have signed up for, as set out in paragraph 4 below (e.g. to provide you with password reminders or to notify you that a particular service has been suspended for maintenance);
  • to contact you about a submission you have made to the websites, including any content you provide;
  • to personalise the way the Company content is presented to you;
  • IP addresses are used to identify the location of users, the number of visits from different countries and also to block disruptive use; and
  • to analyse and improve the services offered on our. e.g. to provide you with the most user-friendly navigation experience.

Where the Company proposes using your personal information for any other uses we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for your use other than as listed above.

4. When will the Company contact me?

The Company may contact you:

  • in relation to the functioning of any service you have signed up for in order to ensure that the Company can deliver the services to you;
  • where you have opted to receive further correspondence;
  • in relation to any contribution you have made to our, e.g. on the Company message boards;
  • to invite you to participate in surveys about the Company services (participation is always voluntary); and
  • for marketing purposes where you have specifically agreed to this (see paragraph 5 below)

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5. Will I be contacted for marketing purposes?

The Company won't contact you for marketing purposes, or promote new services to you unless you specifically agree to be contacted for these purposes.

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6. Will the Company share my personal information with anyone else?

We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies) or as described in paragraph 7 below. Generally, we will only use your information within the Company. However, sometimes the Company uses third parties to process your information. the Company will require these third parties to comply strictly with its instructions and the Company will require that they do not use your personal information for their own business purposes.

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7. Offensive or inappropriate content on the Company website

If you post or send offensive, inappropriate or objectionable content anywhere on or to our websites, or otherwise engage in any disruptive behaviour on our websites, the Company may use your personal information to stop such behaviour.

Where the Company reasonably believes that you are or may be in breach of any of the laws of England or Wales (e.g. because content you have posted may be defamatory), the Company may use your personal information to inform relevant third parties such as your employer, school e-mail/Internet provider or law enforcement agencies about the content and your behaviour.

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8. What if I am a user aged 16 or under?

If you are aged 16 or under, please get your parent/guardian's permission beforehand whenever you provide personal information to the Company's websites. Users without this consent are not allowed to provide us with personal information.

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9. How long will the Company keep my personal information?

We will hold your personal information on our systems for as long as is necessary for the relevant service, or as long as is set out in any relevant contract you hold with the Company. In the case that you wish to cancel your registration as a member, once an account is deleted a red flag goes on the database and, while people cannot use the personal information, it stays on the system for a period of one year for administration purposes before being deleted automatically.

Where you contribute to our websites, the Company will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted. For example, the Company will only keep copies of entries to a photographic competition for the duration of the competition. However other projects are likely to have a longer, or even permanent, duration.

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10. Can I find out what personal information the Company holds about me?

Under the Data Protection Act you have the right to request a copy of the personal information the Company holds about you and to have any inaccuracies corrected. (We charge £10 for information requests and will require you to prove your identity with 2 pieces of approved photographic identification.) We will use reasonable efforts to supply, correct or delete personal information about you on our files.

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11. What if I am accessing the Company websites outside the UK?

All personal information submitted by you to the site goes directly to the Company and will be processed in accordance with this Privacy Policy (and any local terms that apply on websites) unless terms on sites specify otherwise.

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12. Changes to the Company's Privacy Policy

This privacy policy may be updated from time to time so you may wish to check it each time you submit personal information to any of our websites. The date of the most recent revisions will appear on this page.

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13. Cookies Policy -Information the Company collects from you

a. What is a cookie?

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a "device") browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Many sites do this whenever a user visits their website in order to track online traffic flows.

Cookies record information about your online preferences and allow us to tailor the websites to your interests. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised services cannot then be provided to that user and accordingly you may not be able to take full advantage of all of the our features. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.

During the course of any visit to our websites, the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

b. How does the Company use cookies?

Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience. For example: if on a previous visit you went to our business pages, we might find this out from your cookie and highlight business information on your second and subsequent visits.

c. The Company cookies and how to reject cookies?

A list of the cookies that our websites set (and what each is used for) together with ways to minimise the number of cookies you receive can be found at the The Company's Cookie List and How To Reject Cookies.

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14. Contacting the Company about this Privacy Policy

If you have any questions or comments about this Privacy Policy please contact our office.

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